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Director of Product Management

Onward Rides

Onward Rides

United States
Posted on Thursday, February 8, 2024

Objective of the Position:

At Onward we are on a mission to remove transportation as a barrier to healthcare and improve health system transportation logistics. We are building solutions to solve healthcare's most challenging transportation problems to deliver improvements in access to care, hospital length of stay, ER utilization, and overall patient experience. Our team works with major health systems like UCSF Health and the VA to provide door-through-door companion rideshare services and SAAS based total transportation management solutions custom built for healthcare. We are seeking a dedicated software QA lead to join our growing company. We are growing rapidly and hope you can join the ride with us!

Onward is a cutting-edge technology company dedicated to transforming the way people access and experience healthcare. Our mission is to create innovative solutions that empower individuals to lead healthier lives. With a focus on accessibility, convenience, and patient-centricity, we are revolutionizing the healthcare landscape.


We are seeking an experienced and strategic Director of Product Management to lead our product team at Onward. The ideal candidate will be a seasoned professional with a proven track record in product management, a deep understanding of the healthcare industry, and the ability to drive the development of innovative solutions that align with our company vision.


  1. Product Strategy: Develop and execute a comprehensive product strategy aligned with Onward's overall mission and business objectives. Lead the identification of market opportunities and contribute to the overall product roadmap.
  2. Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, and other cross-functional teams to ensure seamless coordination throughout the product development lifecycle.
  3. Produce Technical Requirements: Identify internal and external customer needs, develop business requirements, and translate business requirements into technical requirements in collaboration with engineering leadership.
  4. Competitive Product Analysis: Conduct market research on competitive products, features, and capabilities to inform product decisions and maintain a strong competitive position.
  5. Product Development: Prioritize features, create user stories, and work closely with engineering to deliver high-quality products on time and within budget.
  6. Data-Driven Decision Making: Utilize data and analytics to make informed decisions. Implement key performance indicators (KPIs) and regularly analyze product performance to drive continuous improvement.
  7. Internal and External Release Communications: Develop communications, training content, and release notes to keep users informed of new features, and increase new feature utilization and adoption.
  8. Stakeholder Management: Effectively communicate product strategies, priorities, and roadmaps to internal and external stakeholders. Build and maintain strong relationships with key partners.
  9. Compliance and Regulatory Oversight: Ensure that products adhere to relevant healthcare regulations, standards, and compliance requirements.


  • Bachelor's degree in a relevant field; MBA or advanced degree preferred.
  • Proven experience (5+ years) in product management roles, preferably in the healthcare or technology sector.
  • Demonstrated success in leading product development functions.
  • Strong understanding of healthcare and/or transportation industry trends, challenges, and opportunities.
  • Experience with product management in a technology-driven environment.
  • Exceptional analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Experience with agile development processes using Scrum or kanban; Jira a plus.