Location: Minneapolis, MN

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: No

Amount of Travel Required: None

Positions Supervised: None

Reports To: Technology Lead

Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets our members where they are, and understands the community — can ease those burdens and effectively connect members to health care. Our mission-driven and member-focused company is seeking an experienced and highly self-motivated IT Manager & Information Security Officer.

This role is ideal for a talented security minded IT professional looking to grow their skills and experience into organizational information security governance. We are looking for someone who can drive the maturation of our IT management infrastructure and processes so that the IT function at Reema can run as smoothly as possible. That person will increase their security responsibilities over time, being provided with valuable on the job training and experience so that they can ultimately own the information security function at Reema while maintaining the IT processes that they have stood up.

IT Management Key Responsibilities:

• Manage and maintain our Apple devices (Macs, iPads, and iPhones) through Jamf, ensuring efficient and secure operations
• Administer Google Workspace accounts and manage access for additional third-party software, ensuring secure and organized workflows
• Develop and implement systems that enable IT to scale effectively as the company grows
• Provide IT support, managing software updates, troubleshooting, and user access

Information Security Key Responsibilities:

• Act as Reema Health's Information Security Officer, by understanding our security program, developing and executing on a strategy for maintaining and strengthening our security posture
• Lead third-party and customer security reviews
• Execute on regular security tasks such as log, and access reviews
• Author and revise company security policies and procedures, ensuring alignment with industry standards and company objectives
• Lead cross-functional departments through the maintenance and renewal of our HITRUST certification, by understanding how we satisfy security controls

Qualifications:

• 5+ years of experience in IT management, particularly with Apple device management (preferably Jamf)
• Familiarity with Google Workspace administration and experience managing other third-party saas products
• Strong understanding of information security principles and industry best practices
• Exposure to or experience with HITRUST certification or similar information security standards is a plus.
• Strong organizational and communication skills, with the ability to create clear, effective policies and procedures
• A hunger to learn and eagerness to understand and balance cross-functional perspectives with IT and security needs

Benefits:

• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match
• Employee Assistance Program
• Paid Parental Leave
• Accrued Paid Time Off
• Technology Stipend
• Flexible Schedules and Remote Work

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.