About River Health

River Health’s mission is to be the best health plan for hourly workers by making healthcare affordable, reliable, and easy to use with the tap of a button.

Here is what makes River Health different:

1. Complexity & Cost
We started River Health because healthcare is too expensive and more complex than it should be. We are building a new system that connects you directly to your healthcare provider and brings transparency to the billing process.

2. Patient Experience
Accessing healthcare should be stress-free, if not enjoyable. We invest resources into improving the care delivery process to delight our members.

Role Overview

The Chief of Staff for River Health will play a pivotal role in driving organizational excellence by serving as a trusted advisor to the CEO and ensuring the successful execution of the CEO’s vision. If you want an inside look at what it’s like to be a founder and CEO, this is a unique opportunity. You will operate at the intersection of strategy, execution, and communication, working across diverse verticals. This is a unique opportunity for a motivated and dynamic candidate who thrives in a fast-paced environment and is passionate about affordable healthcare delivery.

Key Responsibilities

Strategic Alignment & Execution

• Partner with the CEO to translate organizational goals and priorities into actionable plans.
• Coordinate cross-functional teams to ensure alignment and successful delivery of strategic initiatives.
• Monitor progress against key performance indicators and provide regular updates to leadership.

Operational Leadership

• Act as a liaison between the CEO and department heads, facilitating effective communication and collaboration.
• Identify and address operational bottlenecks, ensuring seamless execution of projects and programs.
• Develop and maintain systems for tracking organizational priorities, deadlines, and outcomes.

• Lead special projects and initiatives as directed by the CEO.

Stakeholder Engagement

• Represent the CEO and organization in internal and external meetings as needed.
• Build and maintain strong relationships with key stakeholders, including our board.

Communications & Reporting

• Prepare presentations, reports, and briefings for the CEO to effectively communicate organizational achievements, challenges, and priorities.
• Serve as a thought partner to the CEO, providing insights, analysis, and recommendations to inform decision-making.

Qualifications

Skills & Competencies

• Strong strategic thinking and problem-solving skills.
• Comfortable building and working with data and financial models to inform decisions, guide strategy, and drive business outcomes.
• Proven ability to work across diverse teams and functions to achieve organizational goals.
• Exceptional organizational skills with a track record of managing complex projects.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and work effectively under tight deadlines.
• High emotional intelligence and ability to build trust and credibility across stakeholders.

Personal Attributes

• Passion for healthcare innovation and affordability.
• Proactive, resourceful, and solutions-oriented mindset.
• Adaptable and comfortable navigating ambiguity.

Compensation and Benefits

• Competitive salary & equity package
• Comprehensive health, dental, and vision benefits
• Flexible PTO policy
• Professional development budget
• Collaborative, supportive team environment