About the Key Account Manager role:

The soona key account manager drives revenue and upsells with soona’s existing customers. They are responsible for creating and executing a strategic plan to achieve and exceed revenue targets. This role will work closely with other departments to ensure a successful client experience that results in revenue growth and retention. This person is competitive, but also motivates all teams to achieve ambitious targets. A successful key account manager has an ownership mentality of their accounts and does not wait for the business to come to them. by driving a successful outreach process for themselves, they will be responsible for uncovering and expanding their book of business.

The key account manager manages their book of business and is responsible for a one-to-one strategy of creating and growing the value of every key account. This role supports pre-production of key accounts and serves as the account manager for key accounts. The key account manager uses data to derive insights, identify areas of opportunity and execute tests that improve the client experience and grow revenue. This role owns and reports on their pipeline, identifies the gaps and determines the levers to achieve their quota. The key account manager must be passionate about making the internet a more beautiful place and is relentless in the drive to help our clients maximize their success. They will work with new sales on a seamless handoff process after they onboard the client. The key account manager will solicit, welcome, embrace, and action both giving and receiving feedback.

Success in this role is achieved through consistently hitting revenue targets. This role reports to the senior manager of accounts.

soona is currently supporting a remote work environment for this role; however, we are currently looking to hire in these states only: California, Colorado, Florida, Illinois, Massachusetts, Minnesota, New York, North Carolina, Pennsylvania, South Carolina, Texas and Wisconsin with requirements to be able to work in MST or CST time zones. for flex hybrid work environments, we also have office/studio spaces in Austin, Denver or Minneapolis, if that’s your thing.

About soona:

soona is an all-in-one platform to make, manage, and optimize visual content for commerce. Brands have access to powerful technology that scales their creative workflows and makes content creation less painful.