About Kigo

Kigo is a venture-backed technology company on a mission to expand brand loyalty and workplace engagement programs for millions of people around the world through a new class of shareable, experiential digital asset rewards. Co-Founded by Augeo, a global leader in engagement technology serving 70+ Fortune 500 brands, Kigo combines decades of loyalty experience with digital product leadership from companies like Amazon, Starbucks, and Disney.

Role Description

The Merchandising Manager leads strategy, sourcing, pricing, merchandising and management of Kigo’s world-class selection of Digital Rewards and Offers (including NFTs) and will play a pivotal role in partner and consumer adoption of our platform. The Merchandising Manager is responsible for curating and managing the digital rewards and offers assortment in our catalog to meet customer demands and drive profitability. This role involves selecting and negotiating with creators and suppliers, optimizing inventory levels, setting pricing strategies, and ensuring the visual presentation of our digital asset catalog is engaging and user-friendly. The Merchandising Manager continually analyzes market trends, uses data insights, and adapts the digital asset mix to maintain our appeal, relevance and competitive edge. Success in this role requires a keen eye for digital asset selection, a knack for negotiation, strong analytical abilities, and a commitment to delivering superior loyalty and redemption experiences to customers while maximizing financial performance.

Key Responsibilities:

Supplier and Vendor Relationships

• Establish and maintain relationships with suppliers, creators, and marketplaces to secure the best digital assets, pricing, and terms.
• Negotiate terms and contracts with suppliers to ensure favorable pricing, quality, and delivery schedules.
• Monitor supplier performance and proactively address any issues or opportunities.

Merchandising, Pricing and Portfolio Management:

• Onboard Digital Assets into Kigo's catalog
• Create and configure curated catalog views for specific Kigo customers.
• Determine the pricing strategy for products, consider factors such as cost, competition, and market demand.
• Constantly monitor and evaluate the performance of the Digital Asset portfolio, making necessary adjustments and recommendations for future strategies.

Inventory Management

• Monitor supply levels and ensure that inventory turnover is optimized to minimize carrying costs and prevent stockouts
• Implement inventory control and demand forecasting strategies to maintain optimal stock-to-sales ratios.
• Manage the clearance of slow-moving or obsolete inventory.

Analytics, Forecasting & Market Research:

• Stay updated with the rapidly evolving world of Digital Assets, understanding emerging trends, new brand developments, potential risks, and opportunities.
• Utilize data analytics tools and reports to make informed decisions about product selection, pricing, and performance.
• Monitor key performance indicators (KPIs) related to sales, inventory turnover, and profit margins.
• Forecast future product demands and planning for seasonal or holiday-specific merchandise.

Collaboration & Strategy:

• Work closely with the marketing, tech, and business development teams to optimize the presentation and utilization of Digital Assets in Kigo's loyalty programs.
• Develop strategies to maximize the ROI on Digital Asset investments, ensuring alignment with Kigo's overall business goals.

Required Qualifications & Experience:

• 3+ years of experience in e-commerce merchandising, digital marketing, or a related role
• Strong knowledge of the Web3 ecosystem, platforms, and valuation metrics
• Strong analytical, organizational, and collaborative skills
• Experience with Digital Media, Arts, or related fields
• Passion for the convergence of technology, customer experience, and marketing
• Benefits & Perks:
• Competitive salary.
• Opportunity to work at the nexus of technology, marketing, and loyalty.
• Comprehensive benefits package.
• Continuous learning and development opportunities.
• Join us at Kigo, where we're not just embracing the future; we're shaping it. If you’re passionate about Digital Assets and their potential in revolutionizing loyalty and engagement programs, apply today!

Join us at Kigo, where we're not just embracing the future; we're shaping it. If you’re passionate about Digital Assets and their potential in revolutionizing loyalty and engagement programs, apply today!