About Us

Hello, we're Augeo--architects of enterprise engagement and loyalty platforms, delivering compelling experiences and fostering meaningful connections with employees, customers, members and channel partners across industries. We serve thousands of clients, including more than 70 of the top Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity. Everyone is welcome, and our employees are comfortable bringing their authentic whole selves to work. Be you.

We work hard, we play hard-and most importantly, we care to our CORE about our teams and each other. We over-communicate around everything, especially while we are all connected virtually.

Summary

This role will play a pivotal part in ensuring the quality of Augeo’s SaaS workplace engagement platform. An Augeo QA Analyst is responsible for testing changes to the platform to minimize the number of defects that get into production and partnering with others to perform acceptance, regression, and smoke testing. You will be helping to write test cases and test fixtures, perform test runs, and guiding automation engineers on the correct way to automate regression and smoke tests. Additionally, you will be act as the gatekeeper for changes and a decision maker on what will be getting into our customers hands on each release. You will be required to work within our change and test management tools and collaborate with Augeo's application and data development teams as well as “the business”. The ideal candidate can learn and understand business needs to ensure that our technology meets what is truly required and can maintain a customer orientation when using functionality.

Who You Are

Innovator: Bring ideas to the table, work hard, tell your story, and build new tech

Collaborator: Contribute to the team and help accomplish amazing things

Curious: Keep learning, keep implementing, and iterate

High-level Job Requirements

• Manage quality across all application tiers: back-end, business and front-end
• Support existing applications by reproducing reported defects
• Participate in design and code reviews and ensure adherence to best practices
• Communicate continuously with business stakeholders, developers, and QA
• Continually work to improve and evolve QA processes and techniques
• Apply principles, processes and tools of quality management to work
• Actively participate in an Agile team that focuses on delivering incremental results and constant improvement
• Foster an innovative and inclusive team-oriented work environment.
• Contribute to process improvement efforts at Augeo
• Embrace Augeo's CORE values - Collaborative, Objective, Responsive and Earnest in all areas

Competencies

• Strong written and verbal communication skills, including technical writing skills
• Fundamental analytical, conceptional thinking and problem-solving abilities
• Ability to participate in meetings communicating findings and plans to cross-functional team members, management, and clients
• Forward thinking on ways to improve product related challenges with an eye toward delivering value to the end user
• Organized, with the ability to work independently toward project driven deadlines, in person or remote
• Experience prioritizing initiatives based on internal and client business needs

Desired Technical Skills

• Orthogonal thinking to come up with methods to find defects – entering negative numbers and emojis when testing numeric user input, for example
• Diverse skills including novice data querying skills such as SQL
• JMeter and Selenium familiarity to support QA automation initiatives
• Ability to handle multiple projects and a variety of roles within projects
• Strong verbal and written skills
• Familiarity with front-end technologies such as HTML and CSS or JavaScript, JQuery and AJAX

Education and Experience

• Two-year or four-year college degree from a regionally accredited college or university preferred
• Microsoft Office proficiency required
• Experience with iterative test planning and execution
• Experience with large scale performance testing and tools
• Experience working in an Agile-based environment
• Experience in a SOC 2 Type II certified environment
• Experience working with JIRA and Confluence
• Understanding of and discipline to follow rigorous IT data and systems policies
• Ability to work on multiple assignments and achieve objectives and deadlines

Benefits

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• Several EAP resources
• 13 paid holidays and PTO time
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kuddos
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program