About Us

Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world

Summary:

Provide leadership and management of projects (both internal & external client) from a project management perspective. Provide, client account and IT team support. This position performs a lead role in the planning and implementation implementation phases for technology solutions. Primary responsibilities include project planning, documentation, management of timelines, resources and deliverables.

Essential Functions:

• Liaison with internal customers and other identified stakeholders to plan, monitor and manage project timeline and deliverables
• Leads the collaboration of assigned projects and resources, including follow-up on assigned workstreams held by any project resource
• Directs project resources to follow repeatable project management methodologies
• During project delivery, support the project launch process with consultation and Change Orders for enhancements as applicable based on both internal and external client requests and ensure ROI models are analyzed
• Collaborates with internal customers and clients to prioritize and schedule operational tasks and development opportunities
• Secures, manages, and maintains relationships with key internal team members, external partners, and client representatives
• Manages tasks, dependencies, communications, timelines, and budgets for short- and long-term projects
• Updates project dashboards and other project documentation
• Participates with client project meetings, requirement gathering; product test and implementation planning sessions
• Prepares agendas and minutes for client meetings
• Supports and project manages entire solution through implementation and delivery meeting or exceeding agreed upon timelines and deliverables.
• Responsible for ensuring test plans are created and executed so that the quality of the project deliverables meet or exceed stakeholder expectations
• Assist in support tasks as needed, including defect research, prioritization, and solution recommendations
• Creates, maintains, and monitors Jira tickets for blockers, delivery and status
• Maintains relationship with providers to understand the technical interface of services or solutions

Compentencies:

• Ability to elicit client business requirements using interviews, document analysis or other techniques
• Strong communications skills and ability to interact with both non-technical and technical people
• Ability to prioritize and lead multiple projects
• Ability to understand pricing models and profitability objectives
• Demonstrated project team leadership skills
• Experience and comfort level presenting to Director level and higher clients/prospects
• Ability to multi-task and ensure expectations are consistently exceeded
• Ability to build and maintain timelines, budgets, and deliverables in a fast-paced environment
• Writing and speaking skills – ability to “sell” an IT solution concept in writing or by presenting
• Curious, problem solver with ability to “jump in” and figure out complex solutions, software

Education and Experience:

• Bachelor’s Degree and minimum 2 years of Project Management experience, or Associate’s degree and a minimum of 3 years Project Management experience OR
• 5 years industry or project management experience
• Incentive industry knowledge and understanding of industry best practices a plus
• Working knowledge of Microsoft office systems and applications
• Experience with Jira and SmartSheets a plus

How this position is measured:

• Individual performance to job description
• Leadership abilities and qualities
• Fiscal responsibility to company and projects
• Demonstration of corporate values towards internal partners and clients
• Goal attainment as set forward by manager

Benefits of joining our team

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• EAP resources
• 13 paid holidays and PTO time
• Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program