Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users.

We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

Summary

We’re seeking a dynamic Sr. Content & Marketing Manager to join our Experience division at Augeo. This role demands a creative, strategic, and self-motivated leader who thrives in a fast-paced, deadline-driven environment. With exceptional communication skills and a knack for juggling multiple projects, you’ll shape impactful marketing and content strategies for both our diverse client portfolio and our division’s growth.

In this hybrid role, you’ll drive marketing and content execution for clients—ranging from intimate C-suite gatherings to large-scale conferences, client marketing campaigns and incentive events—while also spearheading the Experience division’s marketing strategy. Collaborating with cross-functional teams, you’ll deliver on-brand, goal-oriented solutions that elevate experiences and strengthen community engagement.

You’ll spend your days on the following:

• Assess client objectives, propose strategic recommendations, and present ideas with confidence.
• Pitch bold content and marketing campaigns to current and prospective clients.
• Develop and implement tailored marketing plans and content strategies that deliver measurable results for clients and our Experience division.
• Facilitate regular marketing meetings and collaborate with internal teams to lead the execution of a comprehensive marketing plan, ensuring alignment with organizational goals and timely project delivery.
• Manage content deliverables within budget, ensuring efficiency and impact.
• Craft and execute content calendars, email campaigns, and social media strategies across platforms to amplify client goals and division visibility.
• Write compelling copy—blogs, emails, print collateral, and more—adapting tone and style to diverse audiences.
• Refresh existing content and create original assets from the ground up as needs arise.
• Proofread and polish your work while serving as the final quality check for team deliverables.
• Keep teams and clients in the loop with proactive, clear project updates.
• Lead brainstorming sessions to spark innovative solutions for client projects.
• Conduct interviews to gather authentic insights for storytelling and experience-driven content.
• Stay ahead of industry trends, translating insights into actionable strategies for clients and our division.
• Serve as a trusted industry expert, advising internal teams and clients alike.
• Mentor junior team members, fostering growth in content best practices and workflows.
• Take a hands-on role in event execution (about 10% of the year), whether onsite with travel or in-office, managing long hours, complex logistics, and real-time problem-solving with adaptability and poise.
• Engage actively in staff and team meetings, driving collaboration and alignment.
• Champion the Augeo brand with energy and professionalism—within our community, industry, and among clients and colleagues.

What you need to be successful in this role:

• Bachelor’s degree in a relevant field and 12+ years of experience in content creation and marketing strategy.
• Exceptional writing and editing skills with a portfolio that showcases versatility and precision.
• Proven expertise in social media management tools/processes and a track record of driving engagement.
• Adept at multitasking, prioritizing, and managing time in a high-volume environment.
• Self-starter with a resourceful, solutions-oriented mindset.
• Highly organized, with a focus on quality and consistency.
• Collaborative spirit—able to take direction and work seamlessly with diverse personalities.
• Proactive communicator who keeps stakeholders informed and aligned.
• Professional polish with a client-first approach to service.
• Flexible, optimistic, and ready to pivot as priorities shift.
• Strong computer skills, including proficiency in Excel and Word.

Benefits of joining our team

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement?
• EAP resources
• 13 paid holidays and PTO time
• Rewards and incentives for birthdays, work anniversaries, professional and personal milestones and company involvement
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program