Hello, we're Augeo – we are a global leader in enterprise-level engagement and loyalty platform technology, delivering compelling experiences and fostering meaningful connections for employees, consumers, members and channel partners across many industries and verticals. We serve hundreds of clients, including 70+ Fortune 500 companies, representing millions of end users. We are thought leaders and disruptors who think differently and creatively, built by entrepreneurs, operators and innovators.

At Augeo, we're passionate about providing an inclusive workplace that values diversity and our sustainability initiatives. Everyone is welcome - our employees are comfortable bringing their authentic whole selves to work. Be you, reach your full potential.

We work hard, we play hard and, most importantly, we care to our core about our teams and each other. We over-communicate around everything...especially while we navigate our new hybrid world.

Summary

An Augeo Database Administrator will be responsible for the design, implementation, maintenance, and optimization of database systems that power Augeo's enterprise platforms across multiple teams and technology stacks. This individual will serve as a cross-team resource, ensuring database reliability, performance, and security across SQL Server, Snowflake, Oracle, and MySQL environments. You'll manage both on-premises and cloud-based database infrastructure, develop and maintain ETL processes using SSIS, and partner with development teams to optimize queries, design efficient data models, and ensure high availability and disaster recovery readiness. You'll also be expected to leverage AI-powered database management tools and agentic AI assistants to automate routine administration tasks, accelerate performance diagnostics, and continuously improve the efficiency and reliability of Augeo's data infrastructure.

Who You Are

An innovator who brings ideas to the table, works hard, tells your story, and builds new tech - someone who is a genuine collaborator who contributes to the team and helps accomplish amazing things in a high-energy and dynamic environment.

High-level Job Requirements

• Administer, maintain, and optimize Microsoft SQL Server environments, including installation, configuration, patching, and upgrades across development, staging, and production instances
• Manage and support Snowflake cloud data platform environments, including user access, warehouse configuration, resource monitoring, and query optimization
• Provide administration support for Oracle and MySQL database instances, including monitoring, backup, and basic performance tuning
• Design, develop, and maintain ETL processes using SQL Server Integration Services (SSIS) to move and transform data across database platforms and business systems
• Implement and manage database backup and recovery strategies, ensuring compliance with RPO/RTO requirements and disaster recovery readiness
• Leverage AI-powered database management and monitoring tools to automate routine administration tasks, accelerate performance diagnostics, and predict capacity needs
• Identify and implement opportunities to use agentic AI assistants to automate database health checks, anomaly detection, automated index recommendations, and incident response workflows
• Support data migration initiatives, including planning and executing migrations between on-premises and cloud environments
• Document database configurations, architecture decisions, operational procedures, and runbooks for knowledge sharing and disaster recovery
• Embrace Augeo's CORE values -- Collaborative, Objective, Responsive and Earnest in all areas

Competencies

• Proven ability to collaborate with cross-functional development teams, providing database expertise and guidance on data architecture decisions
• Forward thinking on ways to improve database performance, reliability, and operational efficiency across the organization
• Proactive adoption of AI-powered database administration tools and agentic AI assistants, with the ability to evaluate and recommend new AI capabilities for database operations

Desired Technical Skills

• 3-5 years of hands-on experience administering Microsoft SQL Server (2016+), including installation, configuration, performance tuning, Always On Availability Groups, replication, and T-SQL development
• Experience supporting database environments in a multi-platform organization (SQL Server, Oracle, MySQL, and/or Snowflake)
• Working knowledge of Oracle database administration, including basic installation, user management, backup/recovery, and PL/SQL familiarity
• Strong SQL skills across multiple dialects (T-SQL, PL/SQL, MySQL) with the ability to write, review, and optimize complex queries and stored procedures
• Familiarity with database monitoring and management tools (e.g., SolarWinds DPA, Redgate, SQL Sentry, or similar)
• Exposure to cloud database services (Azure SQL, AWS RDS, or similar) is a plus
• Experience with version control systems (Git, Bitbucket) for managing database scripts and migration files

Education and Experience

• Four-year college degree from a regionally accredited college or university in Computer Science, Information Technology, Database Administration, or a related field preferred (or equivalent relevant experience)
• 3-5 years of experience in a database administration or database engineering role
• Experience working within agile software development practices such as scrum ceremonies, sprint planning, and backlog management
• Experience working with JIRA and Confluence
• Experience in a SOC 2 Type II certified environment is a plus
• Relevant certifications (Microsoft Certified: Azure Database Administrator, SnowPro Core, Oracle OCA/OCP, or similar) are a plus

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Travel

Travel is primarily local during the business day, although occasional out-of-area and overnight travel may be expected.

Benefits of joining team Augeo

• We offer Medical, Dental and Vision coverage with additional perks through third party vendors offering more virtual and in person care at your fingertips (must be in select locations)
• We offer paid Long-Term disability and Life Insurance
• HSA/FSA plans
• We offer varying voluntary benefits such as critical, hospital, pet coverage and much more
• Employee benefit education, campaigns and wellness opportunities
• 401k retirement matching and financial planning resources
• Education reimbursement
• Several EAP resources
• 13 paid holidays and PTO time
• Rewards, incentives and gamification for birthdays, Work-aversery's, professional and personal milestones, company involvement and kudos
• Employee referral bonuses
• Employee group opportunities
• Fun, casual and flexible working environment that embraces the hybrid workstyle
• Career growth opportunities
• Summer internship program

*St. Paul MN Preferred, but open to remote